Information Collected by the Website
Our website servers do not automatically recognize specific information about individual users on our websites. In addition, our servers do not automatically record information regarding a user’s e- mail address unless the user supplies it. We collect information about users during the registration process for certain parts of our site; When you request pages from our server, it automatically collects some information about your preferences. We use this to help diagnose problems with our server, and to administer our websites. The user-supplied information collected is not shared with other organizations for commercial purposes.
Purpose of Data Collected
Personal Data that you provide to us voluntarily on our websites and the other related channels may be processed for the following purposes (collectively, “Purposes”): to manage, verify and complete transactions with you; to manage and verify your membership for our customer loyalty scheme (where applicable); to direct market our products and/or services to you; to understand and analyse our sales, and your needs and preferences; to develop, enhance, market and provide products and services to meet your needs; to enable you to participate in promotions and contests; to process exchanges or product returns; to improve our services; to respond to your requests or complaints; to send you updates on products, news and event updates, rewards and promotions, special privileges and initiatives offered by us to process your payment transactions including without limitation to credit control services; and to comply with any regulatory, statutory or legal obligation imposed on us by any relevant authority. Although the precise details of the Personal Data collected will vary according to the specific purpose whether via online or otherwise, we may typically collect the following Personal Data from or in relation to you: Name; Address; Phone number(s); Email address;
Use and Disclosure
We do not disclose your Personal Data for any reasons whatsoever to outside parties other than what is deemed necessary to deliver our services to you. For instance, if we did not disclose your address to the courier services, how are you going to receive your order?
How Email and Contact Us Messages are Handled
Automatic Collection of Non-Personal Data
When you access this Website we may automatically (i.e., not by registration) collect non-personal data (e.g. type of Internet browser and operating system used, domain name of the website from which you came, number of visits, average time spent on the site, pages viewed). We may use this non-personal data to monitor the attractiveness of this Website and improve their performance or content. For example, we may collect: Device information— such as your hardware model, IP address, other unique device identifiers, operating system version, browser type and settings, such as language and available font settings, and settings of the device you use to access our Website. Usage information— such as information about your usage of the Website, the time and duration of your usage and other information about your interaction with the website and any information stored using cookies, mobile ad identifiers, and similar technologies that we have set on your device. Location information— such as your computer’s IP address, your mobile device’s global positioning system (GPS) signal or information about nearby WiFi access points and cell towers that may be transmitted to us when you use certain Services.
This Website has security measures in place to protect the loss, misuse and alteration of the information under our control. When a user is asked to provide his/her credit card information, we provide a secure environment through our partners’ systems (using industry standard SSL or SET protocols) for this purpose. For the internet, unfortunately, no data transmission over the internet can be guaranteed as completely secure. So while we strive to protect such Personal Data, we cannot ensure or warrant the security of any Personal Data transmitted to us and individuals do so at their own risk. Once any Personal Data comes into our possession, we will take reasonable steps to protect that information from misuse and loss and from unauthorized access, modification or disclosure. A username and password may be essential for you to use some sections of this Website. For your own protection, we require you to keep these confidential and to change your password regularly (if required).
This Website contains links to other sites. We are not responsible for the privacy practices or the content of such sites.
Right of Access to Personal Data